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Data Protection Overview
This Privacy Policy explains how FaithServer collects, uses, protects and manages the personal data of users who access or use our services.
We are committed to maintaining the confidentiality and security of personal information in accordance with applicable data protection principles.
“Personal data” is information that can be used to identify an individual, either directly or indirectly.
Information We Collect
When you visit or use FaithServer websites and services, we may collect:
- Identification information (e.g. name, email address, contact number) that you provide voluntarily.
- Technical information (e.g. IP address, browser type, operating system, access times, system/access logs).
- Information on service usage for operational needs, security and improving service quality.
Collection limits
We do not ask for data that is not necessary for the provision of services. Payment/checkout details may be managed by the payment provider or third party platform (if used).
Purpose of Data Use
The data collected can be used to:
- Providing, managing and running VPS / RDP / Dedicated Server services.
- Respond to questions, requests or customer support.
- Improve performance, reliability, security and user experience.
- Administrative, operational and official communication requirements.
- Fulfill legal obligations and official requests from competent authorities.
Data Protection and Security
FaithServer implements reasonable technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure or destruction of data.
Data access is limited to authorized parties who need the information to carry out their duties.
We may retain security logs for auditing, abuse prevention, and incident investigation purposes.
Although we strive to maintain data security, no method of transmission or storage is 100% secure.
Use of Cookies
The FaithServer website may use cookies or similar technologies to improve user experience, analyze website usage, and support certain technical functions (e.g. login sessions).
You can manage your cookie preferences through your individual browser settings. Disabling certain cookies may affect the functionality of the service.
Sharing Data with Third Parties
FaithServer does not sell or rent user personal data to third parties.
Data can only be shared with trusted third parties if necessary to:
- Provision of services (e.g. infrastructure, data center, monitoring, or technical support).
- Compliance with laws or official requests from competent authorities.
Third-party standards
Third parties we work with are expected to implement adequate security and confidentiality standards.
User Rights
Users have the right to:
- Accessing stored personal data.
- Request data corrections or updates.
- Request data deletion in accordance with applicable regulations (taking into account legal/security obligations).
- Withdraw consent to certain data uses where applicable.
Submission of requests
Requests regarding personal data can be submitted via the Contact FaithServer page. For security, we may request identity verification before processing certain requests.
Privacy Policy Changes
FaithServer reserves the right to update this Privacy Policy at any time. Any changes will be published on this page and will be effective from the date updated.
Users are advised to review this page periodically.
Contact
If you have questions regarding the Privacy Policy or personal data management, please contact us via the Contact page on the FaithServer website.